Family owned and operated since 1996 A Napa Auto Care Center for all your car repair needs
Discover your source for professional car care services , Factory maintance service 3000 to 500,000 miles .Complete car and truck repair / towing Allen, Texas, automotive repair shop.
Keywords: automotive repair,transmission repair,auto towing,allen,texas,tx ,air conditoning,Ac,Brake service,brake repair,Belts,Hoses,belts,hoses,oil and filter service , Radiators , radiators,repair,Wrecker service,wrecker,lucas,Lucas, Texas ,texas
Interview Q&A
How long have you been in business?
Craig's Car Care was started in 1996 and is still owned and operated by it's founder Craig Zale
What is your primary product or service?
As a Napa Auto Care car and truck repair facility we offer a complete line of repairs and service for all makes and models.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I started repairing cars for my family in my dads garage back in the late 70's, that progressed into auto mechanics through high school then a degree in automotive and diesel technology. After that I have spent the past 25 years working in the automotive industry with the last 19 years of it owning and operating my own automotive repair and service shop.
How do you differentiate yourself from other businesses in your category and area?
We set our self's apart from others in both training that we do on a weekly bases in the form of on line, in house and classroom. Strong positive customer service backed with a 2 year 24,000 mile coast to coast warranty.
How many locations do you have and do you have plans to expand?
We have one location located in Lucas right on the boarder of Allen and Parker in Collin County Texas. We are still growing our one and only 10 bay 9200 square foot facility but some day may open a second as customer demand grows.
Provide detailed directions to your location
We are located on W Lucas RD the extension of Bethany road in Allen just 5.3 miles East of US 75 on the south side of the road
What type of payments do you accept?
We accept Master Card/ Visa/ American Express / Discover/ Cash and local checks
Which areas do you service?
We service all of Collin County in Texas, city's included are Lucas, Allen, Parker, Fairview, Wylie. McKinney and Plano
Who owns your company or runs daily operations?
We are family owned and operated
What are your hours of operation?
We are open from Monday through Saturday from 8 am to 5 pm
What is the best compliment anyone can give you?
Great Job and thanks for the great service
What is your favorite quote or Bible verse?
If it was easy everyone would do it, Treat everyone like you would like to be treated,